Similar to life prior, he quickly jumped from position to position, soaking up the knowledge and experience each one provided. Luck, talent and skill landed him a job in tech support with Gateway Computers, where they taught him the ins and outs of customer service and troubleshooting PC’s from motherboard replacement to operating system maintenance. His next position was physically building computers, then software tech support. From there he worked at Intel in logistics support for the processor division followed by a support position in Web Information Systems, which was then only bettered by a network and test engineer position at IBM in Beaverton.
IBM provided significant employee training and his ability to see and understand corporate process have gone a long way towards building an understanding of efficiency in process improvement, especially in regards to technology, which has been a driving factor in our country’s business economic growth. Now he brings that same analytical ability to small businesses, and consults with them on what they need to utilize technology for process improvement themselves, particularly in the realm of communications, marketing and sales. Always the aspiring entrepreneur, Charles is living his dream, helping small businesses grow – while growing his small business. His ability to soak up pertinent information, organize it and re-convey it to I Take The Lead http://www.itakethelead.com/ members has proven invaluable in the last year, and we greatly look forward to his continued participation and contribution in our growing network of incredible professionals.